Desktop Support

In the IT world problems happen. Our systems crash, passwords are lost, email systems stop working, and the list goes on. Without a proper technical support in place, these problems can bring your business to a serious outage causing immeasurable financial loses.  

 

I.T. Accuracy provides full onsite and remote support for all key IT aspects of your business. Our desktop/laptop support entails support for multiple operating systems (WIndows, MacOX and Linux), hardware and multi-vendor software applications.

 

We offer a complete range of Managed IT services solutions and computer support contracts for small to medium sized businesses including networking, servers, desktops, laptops and cloud services. 

 

I.T. Accuracy engineers are proficient in Microsoft and MacOS systems. 

 

 


Proactive Care & Maintenance 

 

Using top-notch technology we deploy an agent, which is a small piece of software on each managed computer/laptop performing  pro-active background patching, maintenance scripts keeping  your system running at top performance, so you can stay ahead of the curve focusing on growing your business.

 

Our cross-platform agent allows our engineers instant remote connectivity to your systems in case of help-desk support is needed. 

 

That's why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there's a good chance we're already aware of the problem you're experiencing - and are actively working to resolve it.

 

Server Support 

For today's small and medium sized businesses, server equipment has become the backbone of  your company's network and is critical to supporting day-to-day operations. However, typically small businesses can't afford to hire a full-time Information Technology (IT) engineer to maintain and support its servers when problems occur. Deciding how your business will maintain, support and provide data protection and disaster recovery for an exist